CRYPTALITHIA Returns Policy

At CRYPTALITHIA, customer satisfaction is our top priority. Our returns policy is designed to provide a straightforward process for returns and exchanges, ensuring you feel confident in your purchases.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• The product must be in its original condition, unopened, and with all tags attached.
• Proof of purchase from CRYPTALITHIA is required for processing returns.

Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

• Gift cards
• Downloadable software products
• Items marked as final sale

Return Process

1. Contact our customer service team at [email protected] to initiate your return.
2. Fill out the return form provided by our team.
3. Package the item securely and include the return form.
4. Ship the item to the return address provided by our customer service team.

Refunds

Once your return is received and inspected, we will send you an email notification regarding the status of your refund.

• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Shipping costs are non-refundable.

Exchanges

To exchange an item, follow the return process and specify the item you wish to exchange. Once your return is processed, we will ship the exchange item to you at no additional cost.

Contact Us

If you have any questions about our returns policy, please contact us at [email protected] or call us at +1 (555) 123-4567.